Warranty

Timberwood uses top quality European hinges and drawer tracking that have a lifetime warranty. This warranty is transferable to possible new owners. Timberwood's intention is to make each client happy with their new cabinets. If for any reason our client is not happy, we will go above and beyond to meet your highest expectations.

Water-damage is one of the most common threats to any type of cabinetry. Care should be taken to clean up cabinetry that has been exposed to water or moisture that could cause it to swell and result in irreversible damage.

From the very beginning of the process, Tim was the consummate professional. I work for a company that is an active member of the Niagara Home Builders' Association and I am around trades on a regular basis. I highly recommend Tim Vanden Ende. He is trustworthy, prompt, detailed, and a great collaborator. He does what he says he's going to do, period.

Timberwood's quote was middle of the pack in comparison, however they showed tremendous customer service, keen expertise and value-added. Tim conveys confidence, professionalism and teamwork. At the time the contract was signed (April 16th) and installation date was given of May 26th. The team at Timberwood delivered on time and on budget. Randy and John installed the entire project in three full days. There were not excuses, no surprises, no over-spends.

A small sizing issue was realized with one piece of our TV wall unit. Tim promptly made a call back to the shop and returned the following morning with a brand new, sized-right piece. Installation was not impacted. It was barely a hiccup but worthy of mention as the team was highly responsive on the fix. Impressive!

The team consistently cleaned up after themselves, sweeping and vacuuming after each day. Their work area remained organized and in control... despite my two children trying to observe, assist and interrupt with the occasional show and tell.

Their follow-up was fantastic. Randy returned to our place following the installation to ensure all was functioning well and to address any small tweaks that were necessary once we began using the cabinetry daily.
I would recommend Tim and the team at Timberwood for your next project. Trust me. It's worth the drive to Wainfleet!
Lisa & Ray - Niagara Falls
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Specializing in custom designed kitchens, bathrooms, vanities, cabinetry, closets, mudrooms, laundryrooms and cupboards for your home, cottage or office.
Quality Custom Kitchens, Vanities and Cabinets. Serving Welland, Thorold, Lincoln, Beamsville, Niagara, Niagara Falls, Niagara Region, Grimsby, Stoney Creek, Port Colborne, Hamilton, Wainfleet, St-Catharines, Sherkston, Fort Erie, Dunnville, Chippawa, Wainfleet
Specializing in custom designed kitchens, bathrooms, vanities, cabinetry, closets, mudrooms,
laundryrooms and cupboards for your home, cottage or office.