FAQ
Helpful Answers
What is the process for getting a custom kitchen?

Typically, the first step is to contact us to set up an appointment for a site measure and design discussion. If you are building a new home or an addition, we can also meet with you at our showroom to discuss your blueprints and ideas.

From there, we will draw out kitchen plans - a computerized, 3D layout of your kitchen. When the drawings and written quote are ready, a time is set up to meet with you here at our showroom in Wainfleet. We have samples of colours, door styles, hardware, etc., here so we can give you some good ideas to get you started.

At this point, if you are ready to get started on your kitchen, you can place an order, and we will have you pick everything out for your custom kitchen and start up a contract. At this point we'd also need a 40% deposit. Our lead times vary, but they are typically running around 8 weeks.

How long does it take to get a quote?

From the time we take measurements to the time we have your quote ready for you is typically 5-10 business days.

How long does it take to install cabinets?

Typically, kitchens are installed in 1-2 days - it depends on the scope of the project.

How are the cabinet doors constructed?

The most common type of door we use is a five - piece door with a solid wood frame and centre panel. Depending on the style, budget, or finish type & colour for your kitchen, we have different types of doors to suit your needs. We have samples of each in our showroom, and can further explain each door type if necessary.

Are there any workplace safety issues?

Any construction project presents its own set of safety issues. Timberwood's installers are well- trained and very cautious, however, once we set up our workspace, WSIB laws require that homeowner's do not enter the area for their own safety.

What are the payment options for my kitchen?

We accept cash, cheque, bank draft, debit and credit card. The credit cards we accept are Visa or MasterCard. We will accept credit card payments up to $5000.00 on the total price of your kitchen. (This is due to high credit card rates.)

Specializing in custom designed kitchens, bathrooms, vanities, cabinetry, closets, mudrooms, laundryrooms and cupboards for your home, cottage or office.
Quality Custom Kitchens, Vanities and Cabinets. Serving Welland, Thorold, Lincoln, Beamsville, Niagara, Niagara Falls, Niagara Region, Grimsby, Stoney Creek, Port Colborne, Hamilton, Wainfleet, St-Catharines, Sherkston, Fort Erie, Dunnville, Chippawa, Wainfleet
Specializing in custom designed kitchens, bathrooms, vanities, cabinetry, closets, mudrooms,
laundryrooms and cupboards for your home, cottage or office.